Terms of Use

These Terms and Conditions set out the rules that govern your use of our platform and the relationship between you and us. We provide online casino and betting services and expect you to use your account in line with these rules. By registering and using our services you agree to comply with the requirements below and any additional terms published on the site.

Account responsibilities

You are responsible for keeping your account details secure, for all activity that occurs under your account, and for ensuring that your personal information is accurate and up to date. You must not allow unauthorised persons to use your account. We may require identity verification and supporting documents before approving certain transactions or paying withdrawals. We reserve the right to suspend, restrict or close accounts where we suspect fraud, wrongful or unlawful activity, or a breach of these terms.

Eligibility requirements

To open and use an account you must meet the minimum age and identity requirements applicable to users in the United Kingdom. You must be legally permitted to use our services from your location. We may request documentation to confirm age, identity and residence. Accounts operated on behalf of another person are not permitted and may be closed.

Acceptable platform use

You must use the platform for lawful purposes only and must not attempt to manipulate games, exploit software, use multiple or shared accounts to gain advantage, or engage in money-laundering activity. Abusive behaviour towards staff or other users, attempts to interfere with systems, or use of bots and unauthorised software is prohibited. Breaches may result in immediate account action and forfeiture of winnings where appropriate.

General bonus and promotion rules

Promotional offers, free spins and bonus funds are subject to separate terms which form part of these Terms and Conditions. Bonuses are provided with wagering and game-contribution rules, maximum bet limits and validity periods. Where a promotional term conflicts with these general terms, the promotion-specific rules prevail. We reserve the right to withdraw, amend or refuse promotions and to refuse bonus play where we suspect abuse.

Deposits and withdrawals

Payments accepted and limits are displayed in the cashier. Deposits are credited according to the payment provider’s processing times. Withdrawals may be subject to verification checks and processing times; we may require proof of identity, proof of address and proof of payment method. We aim to process valid withdrawal requests promptly but will delay payments while checks are completed or where suspicious activity is identified. We may apply minimum and maximum transaction limits and reserve the right to cancel or reverse transactions where justified.

Dispute resolution

If you have a dispute with us you should contact customer support in the first instance. We will investigate complaints and aim to resolve them promptly and fairly. If a dispute cannot be resolved directly, we will set out the available escalation or independent review options in our response. While a dispute is under review, we may place restrictions on the affected account.

Updates to terms and conditions

We may update these Terms and Conditions from time to time. Material changes will be published on the site and where required notified to affected users. Continued use of the platform after changes are published constitutes acceptance of the updated terms. You should review the terms regularly and cease using the service if you do not agree with any change.